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Refund & Return Policy

 If at any time you are not satisfied with the Merchandise for any reason, you may call our Customer Service Department toll-free at 1-844-427-2868 or email us at and request a refund within the 30 days from time of order.


All requests for refunds will be handled by customer service on a case by case basis, may require a return of unused Merchandise, and may not be available if more than 30 days have passed from the date the customer received the Merchandise.


When emailing us, please include your full name and address, as well as the name of the Merchandise that you ordered.

The following additional terms apply to our refund policy:

  1. Customers are restricted to receiving a single refund per Merchandise ordered. Repetitive refunds are not permitted unless the Merchandise, as delivered to you, is defective. Bravo8 reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in Bravo8’s sole discretion, requests refunds in bad faith.

  2. In order to process your refund, you must supply Bravo8 with your name and delivery address. If you provide us with insufficient or incorrect information, your refund will be delayed.

  3. Depending on your bank, your refund can take up to thirty (30) days to appear on your credit or debit card statement. If you have any questions about whether a refund has been issued by Bravo8, please call our Customer Service Department toll-free at 1-844-427-2868 or email support at

Please note that we are not responsible for any returned Merchandise that gets lost or stolen while in transit to us.

We recommend all returned Merchandise be sent using some type of delivery confirmation system to ensure proper delivery.

Failure to use the Merchandise does not constitute a basis for refusing to pay any associated charges.

For additional details regarding this policy or for further clarification regarding refund/return scenarios please visit our terms and conditions page here.

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